Privacy Policy

ModaMix (“ModaMix,” “ModaMix Inc.,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit https://www.modamix.vip, make a purchase, subscribe, submit feedback, or contact support.

1. Information We Collect

We may collect contact details; billing and shipping information; account credentials and preferences; order, return, refund, and product-quality-support records; payment status supplied by payment processors; website interactions; IP address, browser, device identifiers, operating system, cookie identifiers, and referral information; support messages and files you submit; and email, SMS, advertising, and cookie preferences.

2. Product-Safety and Support Information

If you report a cosmetic reaction, pet-product concern, defect, or safety issue, we may collect the product name, lot or batch code, order details, photographs, videos, description of the event, and health-related information you voluntarily provide. We use this information to respond, investigate, maintain safety records, and meet legal obligations. Do not send more sensitive information than necessary.

3. How We Use Information

We use information to operate and secure the website; process payments, orders, shipping, returns, refunds, and product-quality-support requests; provide support; personalize basic store functions; detect fraud; maintain records; improve products and customer experience; send transactional messages; deliver marketing with consent; and comply with legal, tax, accounting, consumer-protection, and safety obligations.

4. How We Disclose Information

We may disclose information to providers supporting ecommerce hosting, payment processing, fraud prevention, analytics, advertising, communications, customer support, shipping, returns, and data storage; professional advisers; government authorities when legally required; and parties involved in a merger, financing, acquisition, reorganization, or asset sale. Providers are authorized to process information for contracted services.

5. Cookies, Analytics, and Advertising

We use essential cookies for cart, checkout, security, and account functions. With consent where required, analytics and advertising technologies may measure site use, remember preferences, and support relevant advertising. Use “Privacy Choices / Cookie Settings” in the footer to manage non-essential technologies. Browser settings may also block cookies, but some site functions may be affected.

We do not sell personal information for money. Certain advertising or analytics disclosures may be considered sale, sharing, or targeted advertising under state law. Eligible users can opt out through Privacy Choices / Cookie Settings. We honor legally recognized universal opt-out signals, including Global Privacy Control, where required.

7. U.S. State Privacy Rights

Subject to applicable law and exceptions, residents of certain states may request access, correction, deletion, or portability; opt out of qualifying sale, sharing, targeted advertising, or profiling; limit certain sensitive-information uses; and appeal a denied request. Submit a request to hello@modamix.vip or +1 (720) 348-6219. We may authenticate the request and accept authorized-agent requests where required. Colorado residents may exercise rights available under the Colorado Privacy Act. We do not discriminate for exercising privacy rights.

8. Marketing and Messaging Choices

Marketing emails include an unsubscribe link. If SMS marketing is offered, reply STOP to opt out and HELP for assistance. Mobile numbers, SMS opt-in data, and consent records are not sold or shared with third parties or affiliates for their own marketing; messaging vendors may process them only to provide the messaging service. Transactional communications may continue when necessary to complete an order or respond to a request.

9. Data Retention

We retain information for as long as reasonably necessary for the purposes described here, including orders, support, security, fraud prevention, product-safety records, legal compliance, accounting, and disputes. Retention periods vary by record type and legal obligation.

10. Security

We use administrative, technical, and physical safeguards designed to protect personal information. No internet transmission or storage system is completely secure. Use a strong unique password and protect access to your email and account.

11. Children’s Privacy

The website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If you believe a child submitted information, contact us. Products intended for pets or families do not make the website a child-directed service.

12. Third-Party Links and Payments

Third-party payment services, social platforms, and linked websites operate under their own privacy policies. We do not receive full payment-card numbers from processors unless expressly stated at checkout.

13. Accessibility and Privacy Requests

If you need this Policy or a privacy-request method in an alternative format, contact us by email or phone.

14. Changes to This Policy

We may update this Policy by posting a revised version with a new effective date and providing additional notice when required.

Contact

ModaMix / ModaMix Inc.

Website: https://www.modamix.vip

Email: hello@modamix.vip

Phone: +1 (720) 348-6219

Address: 1521 Blake St Ste 47010, Denver, CO 80202, US